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Customer Protection Models

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27/06/2026

The duty of care procurement shift: why corporate travel buyers now evaluate hotels on their insurance partner ecosystem

How duty of care and corporate travel insurance now shape hotel procurement decisions, RFP scoring, and risk management expectations for business travel programs.

When the claim was paid in 48 hours: documenting the operational chain hotels rely on for guest claim outcomes

Customer Protection Models

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06/05/2026

When the claim was paid in 48 hours: documenting the operational chain hotels rely on for guest claim outcomes

Learn how hotels can support fast guest travel insurance claims with clean documentation, operational audits and alignment with automated FNOL pipelines to protect reviews and guest trust.

by Felix Anderson